Contact Us

Our Office

47 Clerkenwell Road
London EC1M 5RS
United Kingdom

Office Hours

Monday to Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed

Tour Departures

Tours operate seven days a week, including bank holidays. Specific departure times vary by tour type. We will confirm your meeting point and time upon booking.

Response Time

We aim to respond to all enquiries within 24 hours during business days. For urgent matters regarding same-day tours, please submit your request as early as possible.

Make an Enquiry

Complete the form below and we will be in touch to confirm availability and arrange your booking.

Common Questions

How far in advance should I book?

We recommend booking at least 48 hours ahead for standard tours and one week ahead for private experiences. Popular weekend slots and food tours often fill quickly, so earlier booking is advisable.

What happens if it rains?

Our tours operate in all weather conditions. British weather is part of the experience. We suggest dressing in layers and bringing a waterproof jacket. In cases of severe weather warnings, we will contact you to discuss rescheduling options.

Are the tours suitable for children?

Most walking tours are suitable for children aged eight and above. Food tours involve complex flavours that younger participants may not appreciate. Please mention ages when booking so we can advise appropriately.

What is your cancellation policy?

Full refunds are available for cancellations made more than 48 hours before the tour start time. Later cancellations may be rescheduled subject to availability. Please refer to our Terms of Use for complete details.

Submitting an enquiry does not constitute a confirmed booking. We will contact you to verify availability and complete the reservation process. Your personal information will be handled in accordance with our Privacy Policy and used solely for the purpose of processing your enquiry and booking.